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Series 01 · Front-line sales roles

Selling by Design

Selling skills built for the way each front-line role actually sells — from the general trade van to the key account boardroom.

By selling channel

Skills for every front-line sales role

Channel Sales
  • GT / VAN selling skills
  • MT selling skills
  • Merchandising skills
Institutional Sales
  • B2B selling skills
  • Institutional selling skills
  • Key account management skills
Retail / In-Shop Sales
  • In-shop selling skills
  • In-shop merchandising skills
Direct Sales
  • Home-to-home selling skills
  • Tele / online selling skills
For distributor sales forces

Channel sales (GT): typical content coverage

A complete programme for distributor salesmen, covering how they plan, what they sell and how they sell it.

Sales Process Training
  • Understanding & implementing ‘My Market Coverage Plan’
  • Understanding customer / outlet classification
  • Planning & preparation for the day
  • Planning & preparation before entering the shop
  • Understanding & leveraging sales and merchandising tools
  • Data-led targeting and tracking
  • Steps of the sales call
Product Training
  • Product knowledge (own and competitors’)
  • Understanding features & benefits
  • Key selling points and differentiators
  • Margin, mark-up and mark-down
  • Understanding schemes (types and objectives)
Selling Skills Training
  • Key sales attitude (e.g. overcoming mindset)
  • Effective opening
  • Benefit selling
  • Brand selling
  • Scheme selling
  • Range selling
  • Effective presentation
  • Objection handling
  • Closing techniques

Train your front-line team

Tell us your channels and team size, and we’ll shape Selling by Design around them.